Director, Retail & Commerce Business Development
Mastercard • Eastern Europe Lead (Türkiye + CIS 12 Markets)
Executive leadership at intersection of Retail, Telco, Innovation and IT.
I build innovation engines. Across telecom, retail, fintech, and startup ecosystems, I have spent 26+ years transforming ideas into scalable impact — from founding Azerbaijan's first startup incubator to driving multi-million dollar services revenue growth at Mastercard in war-torn CIS markets.
Currently leading Retail & Commerce Business Development for Eastern Europe at Mastercard, owning go-to-market strategy across Türkiye and 11 CIS markets while deploying world-class data platforms (Dynamic Yield, SessionM, Cyber & Intelligence) to enterprise partners. Previously 13+ years as C-level telco executive at Azercell Telecom, founded Azerbaijan's largest technology hub (5,000 sqm, 500 capacity), and holds 2 patents at AI/eKYC intersection.
LANGUAGES
Spent 13+ years in telecom including 6 years in C-level roles. Launched two national innovation hubs (Barama & Lotfi Zadeh), supported 1,000+ startups across 3 continents.
Currently leading Retail & Commerce Business Development for Eastern Europe at Mastercard, driving growth across Türkiye and the CIS region through digital transformation, ecosystem partnerships, and high-stakes go-to-market strategies.
18 years in leading roles with P/L and staff management.
"Senior commercial leadership - VP / Regional/Country Director"
Core domains where I deliver strategic transformation and measurable impact.
Driving growth in omnichannel strategies, marketplace partnerships, and customer experience transformation.
Leading business transformation, 5G ecosystem development, and innovation initiatives in telco sectors.
Pioneering AI, ML integration. Hold 2 patents in AI-based innovations driving business value.
Executing multi-year transformation programs. Certified Six Sigma Master Black Belt for operational excellence.
Crafting strategic roadmaps balancing short-term execution with long-term growth across 3 continents.
Founded Azerbaijan's first startup incubator. Supported 1,000+ startups across 3 continents.
My experience spans 15+ years working with Fortune 500 companies and innovative startups across telecommunications, retail, and fintech sectors.
Lotfi Zadeh
Director, Retail & Commerce BD • Eastern Europe Lead
Jan 2023 - Present
Owning go-to-market across a US$2.2B GDP territory in Türkiye and 11 CIS markets. Drives C-level partnerships across retail, telco and fintech sectors.
Strategy & Innovation Section Manager (TeliaSonera Group)
2005 - 2019
13+ years C-level telco executive trajectory. Led strategy, innovation and new-business incubation at Azerbaijan's tier-1 operator.
Co-Founder & Managing Partner / CEO
2019 - 2022
Scaled Azerbaijan's largest tech hub. 5,000+ sqm across two locations with 500+ resident capacity for coworking, acceleration and investments.
Founder & CEO (Lean Six Sigma Consultancy)
2010 - 2019
Delivered US$4M+ client savings across 150+ projects in 8 countries. 50+ Lean Six Sigma projects with 30 belts certified.
Manager
2015 - 2019
Built the national-first corporate-backed startup incubator in Azerbaijan to 20+ events and 100K+ engagements per year.
Seedstars, Innovation Labs, Gold Ventures Investment
2018 - Present
Global startup advisor (2x Innovation Lab), mentor to founders, advisor to corporates, investor partner.
Türkiye + 11 CIS markets (Azerbaijan, Kazakhstan, Ukraine, Georgia, and 7 more)
Telecom (13+ yrs) • Retail & Commerce (9+ yrs) • Payments / Fintech • Digital & Startups • AI & Data Platforms
Proven track record of driving measurable impact.
Extraordinary Ability in Innovation and Leadership
AI Clone Agent & AI eKYC for Telecom
3 TEDx appearances • Radio host
Startups Supported
Continents Operated
Innovation Hubs Founded
Years in Leadership Roles
Open to consulting engagements, speaking opportunities, and strategic partnerships. Let's discuss how we can work together.